4 Min. Read

5 Best Field Service Management Software in the UK

June 5, 2024

Here is a round-up of the best field service management system providers for businesses in the UK!

Working in the field service industry, you need a solid system to organise your field teams.

An amazing online system can streamline your field service operations. It can also help you keep track of your service contractors and improve customer experience.

Here are the best field service management solutions on the UK market.

Here’s What We’ll Cover:

FreshBooks

Our very own business management system is perfect for field management. Our intuitive online accounting system is equipped with collaboration tools. These work well for field service management professionals like you. Contractors and construction workers in particular will love our system.

We make it easy to send and make proposals. With client portals, you can also communicate and collaborate with clients easily. You can also track employee hours and directly invoice your clients. We even have a payment processing system that supports Stripe, Barclaycard, and PayPal.

As field management software, our system can cover most bases. Check out how we can help you here.

Pros:

Client collaboration tools
Time tracking tools
Desktops and mobile access
Easy to use

Cons:

No inventory management

Big Change

Big Change is a UK based field software management system that aims to simplify. It was created to streamline communication between back-office workers, field workers and customers.

Online planning can replace so much paperwork in your business. It has very powerful business tools for invoicing, collaborating and communicating. You can also take payments through the system’s integrations with payment providers. Your service history is clearly mapped out to more easily organise your field service business.

Customisable dashboards allow you to personalise the branding for your client-facing paperwork. While it’s not the prettiest interface to use, it will get the job done!

Pros:

Invoicing tools
Good for live communication
Allows branding personalisation

Cons:

Not the best looking interface

simPRO

Price: Sliding scale depending on your business size and needs

simPRO is one of the best job management software systems on the market for UK businesses. It helps you to organise and streamline your employee workflow with dashboards and workflows. The idea is to combine project management and service delivery.

It comes with all of the features you’ll need as a service business. That includes inventory management, multi-stage invoicing capabilities and communication on the app.

The real-time communication is particularly helpful when you have field technicians at work in the field.

The all-in-one system can help you ditch much of the software you currently use. However, it is a learning curve to use the system fluently!

Pros:

All-in-one system
Real-time communication with technicians
Multi-stage invoicing tools

Cons:

Can be difficult to use at first

Field Magic

Field Magic is a field service software that helps service businesses manage operations. Unlike some of the others on this list, the dashboard is quite easy to use. There are simple dashboards which makes this one of the more intuitive options.

You can expertly manage multi-stage projects and recurring tasks. GPS tracking technology helps you keep tabs on where your technicians are. This is helpful in case of any emergencies of your field staff members.

Field Magic also includes helpful industry-specific tools. Think compliance checklists and asset management tools that you can customise for your business.

All in all, Field Magic is a solid solution for an easy to use online field management system.

Pros:

GPS tracking
Invoicing tools
Industry compliance checklists

Cons:

Only has US billing

AI Field Management

AI Field Management helps you manage remote teams easily. It’s a cloud-based solution with a myriad of powerful features to help manage your business. It’s great for businesses of all sizes.

There is a desktop and mobile version. The mobile app allows you to keep in touch with your field service technicians in real-time. Intelligent scheduling allows your contractors to keep track of their jobs. As a business management software, it also has tools for invoicing and payments.

Pros:

Invoicing tools
Built specifically for field service automation
Real-time communication with field employees

Cons:

A learning curve to use

Key Takeaways

There are plenty of options on the market for field service management software. We hope this article has helped you find the ideal choice for you!

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